Contact PingStep

Send feedback, report a problem, or ask a question. No account or email required.

Send feedback

Self-service account and billing

Use Manage billing to update payment methods, download invoices, change plans, or cancel. PingStep does not provide manual plan changes or cash refunds for plan changes.

Delete your account data

Send a request from the email address used to sign in with the subject "PingStep deletion request." Include the account email and the job keys you want deleted. We verify ownership before removing workspace data associated with that account.

Security, privacy, or legal matter

Email mantoshk234@gmail.com with a short description. Do not send tokens, credentials, raw logs, or personal data by email. Read Security for immediate token-handling steps.